趣橙 Privacy Policy

1Service Operator

趣橙 is operated by 中通云智, which is responsible for the personal-information processing described in this Policy.

2Scope

This Privacy Policy explains how 趣橙 collects, uses, stores, shares, and protects information when you access, download, install, sign in to, bind WeChat, or use the desktop client, web services, remote channels, automation tasks, expert capabilities, and Hermes local runtime.

If a feature has a separate privacy notice, authorization prompt, or third-party rule, that notice or rule applies together with this Policy.

3Information We May Collect

• Account and sign-in information, such as WeChat nickname, avatar, openid, unionid, or other data used to identify an account and maintain a session.
• Device and client information, such as operating system, device type, app version, install channel, runtime status, error logs, crash data, network status, and necessary security-risk information.
• Workspace and Grain information, such as workspace, API Key, model configuration, Grains, call statistics, orders, plans, invoices, and payment status.
• Conversation and task information, such as prompts, task instructions, model choices, chat history, automation tasks, execution results, feedback, favorites, copy, and retry records.
• File and attachment information you choose, upload, drag in, or authorize 趣橙 to process, including files, images, documents, spreadsheets, paths, filenames, summaries, and processing results.
• Remote-channel information, such as binding status, delivery status, and necessary channel identifiers for WeChat, Telegram, Discord, Slack, DingTalk, Feishu, and similar channels.

4How We Use Information

• To complete account sign-in, identity recognition, workspace and Key creation, Grain grants, plan management, billing reconciliation, and security checks.
• To pass your explicit instructions to model services, the Hermes runtime, expert capabilities, or automation tasks and display the results.
• To provide binding, message receiving, result push, task reminder, and status synchronization for WeChat and other remote channels.
• To troubleshoot issues, fix defects, detect abnormal use, prevent fraud, protect system security, and improve stability.
• To improve product experience, optimize model routing, refine expert configurations, and support customers where permitted by law and authorization.

5Local Processing and Upload Boundaries

Some 趣橙 capabilities run on your device through the local Hermes runtime. Local files, browsers, system commands, and desktop operations usually happen within your device environment.

When you ask AI to understand, summarize, upload, forward, run remotely, or call cloud models, the relevant prompts, file contents, summaries, context, or execution results may be sent to servers, model providers, or remote channels you have bound. Confirm whether sensitive data is suitable for sending before processing it.

6How We Share Information

• Model and infrastructure providers may receive necessary information to complete AI calls, model routing, voice, tool backends, cloud execution, or log troubleshooting.
• Sign-in, payment, and messaging platforms may receive necessary information for WeChat sign-in, payment, message push, remote-channel binding, and task notifications.
• We may disclose information when required by law, regulation, regulators, courts, or other lawful government requests.
• We do not sell your personal information. Unless authorized by you or required by law, we do not use personal information for purposes unrelated to 趣橙 services.

7Retention and Security

We retain information only for as long as needed to provide the services and protect it through access controls, encrypted transmission, permission isolation, log audits, and security monitoring.

No internet service can guarantee absolute security. You should also protect your devices, system accounts, WeChat account, API Keys, payment information, and local files from leakage or unauthorized use.

8Your Rights

• You can view account, workspace, Key, Grains, model configuration, chat history, task records, and binding status through the client or related pages where supported.
• You can delete chats, unbind remote channels, withdraw authorizations, change settings, disable tasks, or clear local data according to the capabilities provided by the product.
• To access, correct, delete personal information, close an account, withdraw authorization, or submit complaints and feedback, contact us through the client feedback entry or the contact methods published on the official site.

9Minors

趣橙 is mainly intended for office, research, and development users with independent judgment. Minors should use the service only with guardian consent and guidance and should not submit sensitive personal information or perform high-risk operations.

10Policy Updates

We may update this Policy because of laws, product features, third-party services, or operations. The page will show the new update date. If an update materially affects your rights, we will provide reasonable notice.

If you continue using 趣橙 after an update, you accept the updated Policy.

11Contact

For questions about personal-information processing, privacy protection, account security, or data deletion, contact us through the 趣橙 client feedback entry or the contact methods published on the official site.